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The latest reports from users having issues in Chicago come from postal codes 60632, 60638, 60607, 60602, 60608, 60185, 60610 and 60612.
Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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What isn't working?
Please let us know what issue you are experiencing with Comcast Xfinity:
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In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 129,896 ratings
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Problems in the last 24 hours in Chicago, Illinois
The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Chicago and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Comcast Xfinity. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
Internet (60%)
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TV (12%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (6%)
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Phone (2%)
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Live Outage Map Near Chicago, Cook County, Illinois
The most recent Comcast Xfinity outage reports came from the following cities:Chicago, Cicero, Lincolnwood, Melrose Park, Brookfield, Forest Park, Bellwood, Park Ridge, La Grange, Palos Hills, Chicago Ridge, Burbank and Oak Lawn.
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| City | Problem Type | Report Time |
|---|---|---|
 Chicago | Wi-fi | |
| Chicago | Internet | |
| Chicago | Internet | |
| Chicago | Wi-fi | |
| Chicago | Internet | |
| Chicago | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports Near Chicago, Illinois
Latest outage, problems and issue reports in Chicago and nearby locations:
- Ajay Joseph (@ajayjoseph_1997) reported fromRiver Forest, Illinois
It’s rude when Xfinity isn’t allowing you to sign in as a student
- Emmanuel Vasquez (@MannyVasq1596) reported fromChicago, Illinois
@comcastcares they dont have that anymore now you guys have a customized way for customers to pay for what they actually watch and not get charge for channels they dont watch all the time. I'm just frustrated that I got service in February moved to a new location and now I also
- Kyle Gaddo (@kylegaddo) reported fromChicago, Illinois
comcast is the most useless internet service i've ever had
- Short Door (@ShortDoor) reported fromChicago, Illinois
The best part about moving is when Comcast says your service will transfer. SPOILER ALERT: it doesn't.
- 𝗣𝗼𝘄𝗲𝗿𝗳𝘂𝗹 (@PowerfulRL) reported fromChicago, Illinois
@comcastcares bit of an issue, computer says I’m connected to the internet via ethernet, but when i try, i have no internet access. Same with wifi, connected but no access.
- Sherry Emery (@SherryEmery) reported fromChicago, Illinois
I repeat myself but after 4+ hours on the phone w @Xfinity and still my WiFi doesn’t work I have to repeat how awful they are.
- Emmanuel Vasquez (@MannyVasq1596) reported fromChicago, Illinois
@comcastcares they will get back to me but I'm forced to call back because I never receive anything. The agents are surprised when I tell them everything they are required to tell me about my account because I have it all memorized. I know that I need a simple professional
- Jenny L Vance (@MaxeenDeniro) reported fromChicago, Illinois
@shannonRWiley @britishgymfan @SweetGeekling @Salto_Coach @kathyjohnsongym I have countless problems w/ your tweets @shannonRWiley, but I’m too exhausted to get into it. I did come here to correct 1 thing, tho: there ARE providers that allow you JUST to pay for HBO. My bf & I, in fact, pay for ONLY HBO through Comcast. We have the free channels + HBO.
- Mary Harding🌹 (@MEH957) reported fromChicago, Illinois
Internet is down, goddamn @comcast
- gay jatsby (@realBRANDname) reported fromChicago, Illinois
@comcastcares if were going to have to get a new router every month and a half then at least give us some so we can stock up and not have to deal with faulty routers that cant support the amount of devices were paying for
- Kelli Kubal (@Goalie_00) reported fromCountryside, Illinois
Nothing like working all day to pay your bills like @comcast and coming home to an internet outage 😡
- Danielle Veira (@DaniV7101) reported fromChicago, Illinois
@comcastcares Thanks! I figured it out myself. It really is impossible to get thru your automated system, tho, I never got connected to a live agent and had to troubleshoot for the past hour on my own. You guys should figure that out.
- design_gyrl (@DesignGyrl) reported fromMelrose Park, Illinois
@Andy @BravoTV @Xfinity Episode 10 is playing when trying to view episode 11 😭😭😭😭 Please Fix! #RHOBH
- Emmanuel Vasquez (@MannyVasq1596) reported fromChicago, Illinois
@comcastcares technician to come set up my service. There's a comcast cable on my building already just not to my floor since the last time there was comcast service here was 2015-2016. It's crazy that I've been without service for 2 weeks already and I still have to pay my bill
- Madge Weinstein (@bloatedlesbian) reported fromChicago, Illinois
Comcast is a horrible company that hates it’s customers. This July 4 will truly be Independance Day, as I get to switch to RCN only July 2 when my contract ends! 🎉🍾🎁
- Emmanuel Vasquez (@MannyVasq1596) reported fromChicago, Illinois
@comcastcares I really wish I can get some service from you guys I've been dealing with a transfer of service from one apartment to another for two weeks. I'm still without service and the crazy thing is that the people I speak to on the phone give me a ticket number and say
- Kyle Gaddo (@kylegaddo) reported fromChicago, Illinois
@notk4iley comcast will never recover
- Okra Winfrey (@_EightyHD) reported fromChicago, Illinois
@comcastcares no internet for 9 hours now in Chicago and you guys haven’t even acknowledged there is an issue...
- LiL NiCkY (@KurtzN119) reported fromEvergreen Park, Illinois
@ATT @comcast @Sling @nflnetwork Also funny how you cancel @nflnetwork but don’t drop the price. I’m done switching over
- Emmanuel Vasquez (@MannyVasq1596) reported fromChicago, Illinois
@comcastcares pay my bill this upcoming month plus the 70$ service charge for the technician. I also lose in this situation of my move because when I first got my 2 year plan I got the double play bundle I believe with free showpix and showtime for a year but guess what.. they
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
- Doob Tube (@TheDoobieStone) reported
Daily reminder to scream **** @comcast @comcastcares, I’m now 4 days into my new apartment with no service, no install date, and STILL waiting on a callback from an upper management team.... worst customer service ever, and yet the epitome of everything America stands for.
- Susan Luongo (@luongo_susan) reported
@MattFriedmanNJ @CongressmanJVD Do we think it really matters that JVD voted for it? He has reversed himself so many times, he has no credibility. Currently taking credit for Comcast delaying their data charge increase his base will think he is solely responsible. Never misses opportunity for self promotion.
- mrRoxbury (@MrRoxbury) reported
Why does @comcast keep cutting off internet services? Bad enough they continue to bait and switch. Give channels take channels. Throttle internet speeds, increase rates. What gives? Anyone?
- "Be like water..." (@thekahoona) reported
@emzanotti @comcast @Xfinity You're not a jerk...sometimes this is the only thing that gets these guys (or airlines, banks, etc.) off the dime. I only use it as a last resort...but when I do, I never feel guilty.
- Angel B. (@DippedNHoneyyy_) reported
See this the bullsh*t that gone make me switch to another company. All January out the blue @Xfinity y’all been giving bs service. Literally had a technican come out and “fix the problem” wtf did she do... play connect the cords cuz nothing changed
- Joseph (@librapaj) reported
It’s incredible how utterly useless customer service is at @comcast
- Bre💕 (@itsbreebby) reported
Do y’all have xfinity or ruku tv? I wanna get rid of cable bad but I’m scared of change lol
- Shaun Kramer (@BMH_MrShivers) reported
@comcastcares there's an outage in my area, how long will it be down? I have work to do...
- Corinne Weaver (@descarteslover) reported
@emzanotti @comcast @Xfinity It's the only thing I'll start a riot over. They're terrible.
- Donna Corlew (@yourconnectedge) reported
@Xfinity what gives? Service outage in 37082 since 4:30AM. Estimate to restore changed 3x since then, now 1:30PM. WFH is hard enough, help!!
